Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customerservice@esteamedsaunas.com.

Not Quite Ready to Get Your Product Delivered?

Want to take advantage of a current sale but not ready to receive an item? No problem! All orders receive special attention and we can hold items for as long as you need!

Financing

BETTER HEALTH STARTS TODAY

A sauna is no longer considered a luxury item exclusively for the super wealthy. It’s a long-term investment in your health that is growing rapidly in popularity.

That’s why we’ve partnered with Affirm to make it easier than ever for you to get a sauna you love without the stress of paying for it all upfront.

Affirm is an easy credit option that gives you more shopping freedom with up to 12 months interest free.

Just choose Affirm as your payment option at checkout to get started.

GET YOUR SAUNA AND LEAVE THE STRESS OF PAYING UPFRONT BEHIND

Affirm is an easy and secure way to spread out the cost of your purchase with easy monthly payments while you enjoy the benefits of your sauna.

Some perks of Affirm include:

Automatic payments
Simple pre-approval
No late fees
No fine print
No sign up fees
Checking eligibility doesn't impact your credit
Easy monthly installments
NO prepayment penalties
Join over 11 million shoppers in paying over time for the things you need the most to support your health

Most importantly, Affirm financing helps make getting your personal sauna exactly how it should be -- easy and stress-free.

Price Match

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

***Please note! We are unable to price match from these websites: http://www.discountbandits.com and http://www.solsauna.com are not authorized Golden Designs dealers and are considered counterfeit products.

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